Privacy policy

Privacy Policy

This Privacy Policy explains how United Lift LLC (“we,” “our,” or “us”) collects, uses, and protects information gathered through our website and any forms you submit. We are committed to keeping your personal information safe and being transparent about how it’s handled.

Information We Collect

We collect information that you choose to share with us, including:

• Contact details such as your name, email address, phone number, and company name

• Information submitted through forms, including product inquiries, parts requests, warranty forms, and dealer applications

• Details about your equipment, if provided

• Basic website usage data, such as pages visited, time on site, and browser type

We may use cookies or similar tools to understand how visitors use our site and to improve your browsing experience.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support

• Process warranty registrations, claims, parts requests, and manual requests

• Review dealer applications

• Improve our website and services

• Send updates or marketing communications if you’ve opted in

• Maintain business records as required by law

We do not sell or share your personal information with third parties for their marketing purposes.

How We Protect Your Information

We take reasonable steps to safeguard the information you provide, including secure servers and limited employee access. While no online system is completely foolproof, we work to protect your data from unauthorized access or misuse.

Sharing Information with Third Parties

We may share your information only when necessary to support your request. This includes:

• Shipping carriers when fulfilling parts orders

• Service partners involved in warranty support

• Technology providers that help us run our website or internal systems

These partners are required to protect your information and use it only for the services they provide.

Your Choices

You can request to update, correct, or delete your personal information at any time by contacting us. You may also opt out of marketing emails by using the unsubscribe link included in our messages.

Links to Other Websites

Our website may include links to other sites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies before providing any information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, contact us:

United Lift LLC

Phone: 800-279-5890

Email: sales@unitedlift.com